Taken from Simon Sinek’s TED talk entitled, “First why and then trust” (paraphrased):
If we need a babysitter and have 2 options – one being the 16 year old down the street who we know but who has little if any babysitting experience and the other being the 32 year old who just moved to the neighborhood and has numerous years of babysitting experience, who are we going to choose?
The 16 year old. Mind blowing. We’d rather trust our children – our most valuable possession – with someone from within the community with NO experience, OVER someone with vast experience but we don’t know their background or what they believe.
So why do we do it differently at work?
“Why are we so preoccupied with someone’s resume and where they’ve worked and what they’ve done for our competition, and yet we never think to consider what they believe and where they’re from? How can we trust them? How can they trust us?”
I’ve been extremely preoccupied with reading about trust in organizations, thus why I chose to do my practicum on just a tiny piece of the puzzle. I’m sure I’ll share more as the days and months go by.
Simon’s TED talk is well worth the listen. Check it out.